Third Party Pension Scheme Administration
Pension scheme administration is becoming more complex by the day, the regulator is becoming more robust and many schemes are experiencing significant changes.
That's why working with pension scheme administrators with a reputation for getting it right is essential.
As is working with an organisation whose people, processes and systems are focused on giving you excellent value for money, and the highest levels of professional support and customer service.
Many organisations choose to work with us to outsource pension administration that they currently run ‘in-house’, or to replace an existing third party provider.
Here are 7 good reasons to contact us to discuss your requirements…
- Specialist Pension Scheme Administrators
Because pension administration is our core business, our sole focus is on providing you with the best and most professional pension administration service possible. We believe that this means we can deliver high levels of efficiency and customer service. - Best Practice Processes
We are passionate about having robust processes in place and operating your scheme in accordance with the rules. With the correct processes, your scheme is more efficient and your trustees are fully supported and protected, and spend less time resolving issues. In addition your members get a better, more responsive service. - Risk Management and Controls
In today’s increasingly rigorous regulatory environment, the regulator is very concerned that all appropriate controls are in place for your scheme. Working with a specialist pensions administration firm like Pension & Benefit Services Limited gives you the peace of mind that your scheme is fully compliant, robust and can comfortably withstand regulatory scrutiny. - Cost Control and Value
We are highly focussed on cost control and value. For example, we don’t charge for every little query, piece of advice or communication. In addition when you need member communications prepared, employee meetings organised or specific training – because of our expertise we can provide good value. This means you benefit from lower costs and no unexpected bills. - Appropriate Advice
Some elements of pension administration could be classed as ‘nice to have’ rather than essential. So rather than promoting the latest ‘nice to have’ service or product, we are committed to helping you to make the right decision and to choosing what is essential and appropriate for your scheme.
- Proactive and Responsive Customer Service
We have a traditional approach to delivering our service: - We believe that our professional standards and performance should be consistently of the highest order.
- We have comprehensive and robust procedures, processes and systems (including IT) to ensure that delivering great service is ‘built in’ to everything that we do for you as a client.
- We take the time to understand the needs and requirements of you and your members.
- We believe that our customer service should be friendly, fast, proactive, accurate and highly responsive to your requests and requirements.
- Great People
The most important reason is our people. Their qualities and the relationships they develop with clients - trustees, members, the company and other professional advisors - are the key to great outcomes. We insist on, and nurture, a culture where everybody is committed to our core values of integrity, honesty and openness.
This is matched with qualities such as being positive and proactive, having a “can do” attitude, taking pride in doing a great job, working as a team, respecting each other and making ourselves available and approachable.
You can contact us to find out more about our services by phone, on 01904 422702, via our contact form on this website, or by email at contact@pbslyork.com.
